Krkiya Privacy Policy — Your Information Is Safe With Us
Last updated: 2025. This policy applies to all users in Bangladesh.
Details on Data Collection and Use
What Information Is Collected
When registering on the krkiya platform, your name, email address, mobile number, and date of birth are collected. Information from a national identity card or equivalent identity document may be requested for account verification. Payment-related information is also collected to facilitate deposits and withdrawals. When you browse our site, your device type, browser information, and IP address may be recorded automatically. All of this information is used solely for the purpose of improving services and ensuring security.
How Information Is Used
Collected information is primarily used for account management, transaction processing, and providing customer support. Usage patterns are analyzed to improve krkiya platform services and create personalized experiences. Information is used in security verification processes to detect and prevent fraudulent activity. Data may also be used to fulfill legal obligations and meet regulatory requirements. Your contact information is used to send important service updates and relevant notifications.
Data Sharing with Third Parties
Krkiya never sells or commercially transfers your personal information to third parties. Limited information may be shared with trusted payment gateway partners for payment processing. Providing information to law enforcement agencies or courts in response to valid legal orders is our legal obligation. Any third-party service providers are contractually bound to comply with our privacy standards. No information is shared for marketing purposes without your explicit consent.
Data Protection Practices
All your information is kept secure through SSL encryption technology, which makes data transmission completely safe. Our servers are protected by industry-standard firewalls and access control systems. Regular security audits and monitoring are conducted so that any unauthorized access can be addressed immediately. Passwords and sensitive information are stored in hashed form and are never stored in raw form. Our security team remains vigilant around the clock and responds quickly to any threats.
Your Rights & Controls
You can view and update your personal information at any time by logging into your account. You have the right to request deletion of your data or closure of your account. The option to opt out of marketing communications is also readily available. If you request data portability, we will provide your information in a standard format within a reasonable time. Contact our support team for any privacy-related concerns.
Cookies and Tracking Technologies
Krkiya uses cookies to manage website sessions and remember user preferences. Cookies help improve site functionality and maintain login status. You have the option to control non-essential cookies through your browser settings. Disabling cookies may limit certain features, but core services will remain usable. We do not use third-party tracking cookies that share your browsing history with other sites.
Policy Change Notifications
This privacy policy may be updated from time to time, and you will be notified in advance of any significant changes. The effective date of the revised policy will always be stated at the top of the page. It is recommended that you visit this page regularly to stay informed of the latest updates. Continued use of the service after any changes will be considered acceptance of the new policy. For any questions or feedback, you may reach us through our support channels.
Need to Learn More or Need Help?
If you have any questions about the privacy policy or concerns regarding how your information is handled, our support team is always here for you. krkiya has always believed in transparent policies, and earning and maintaining your trust is our primary goal. You can find answers to common questions in our FAQ section, or register directly and request support from your account.